SERVICE STATUS
INCIDENT HISTORY
March 31, 2022
Resolved: We’ve resolved the issue at hand.
9:05am AEST
Investigating: We’re investigating some issues occurring with the RWE Web Service. Many users including RWE staff are unable to reach the RWE Website, access RWE web services.
8:48am AEST
November 20, 2020
Resolved: We’ve resolved the issue at hand.
9:48pm AEST
Update: We’ve rolled out some fixes to the website that should see the majority of users be able to connect to and access this service. We’re working on fixing the issues that are giving serious errors to users.
6:48pm AEST
Identified: We’ve discovered some issues within our content delivery that could explain some of the issues that users are experiencing with this service. We are going to implement some resolutions over the coming hours.
6:48pm AEST
Investigating: The RWE Website (ryanwalpole.com) has been experiencing intermittent failures, rendering issues and crashes. Some users are being serviced with a maintenance page, others with issues displaying text, logos, images and CSS. Some users are unable to access the website entirely, where others are experiencing no issues at all. We’re currently investigating these issues.
6:08pm AEST
June 30, 2020
Resolved: The RWE CDLN is no longer being throttled by Ryan Walpole Enterprises.
4:46pm AEST
March 25, 2020
Resolved: The GameOn Web Service is no longer experiencing issues.
11:23pm AEST
Update: The GameOn Web Service is no longer expecting a major outage but may still be experiencing issues.
9:18pm AEST
Update: The RWE Authentication and Sign In Service is no longer experiencing a major outage but may still be experiencing issues.
9:17pm AEST
Resolved: RWE has resolved a major outage with the service: GameOn URI.
9:17pm AEST
Resolved: RWE has resolved a major outage with the web service: GameOn Dashboard.
9:14pm AEST
Identified: RWE has identified major outages with GameOn Services. We are working currently to resolve the issue.
5:54pm AEST
Identified: RWE has identified multiple issues with various websites and services on the RWE Network. We are currently investigating major outages to the authentication and sign in services as well as issues with connections to our websites.
5:18pm AEST
Update: RWE has made the decision to throttle the CDLN to ensure that services and applications that take advantage of the CDLN do not experience downtime. Please read the full statement here.
11:14am AEST
Identified: RWE has identified an issue with the speed of the RWE CDLN due to an increase in activity due to the COVID-19 Health Pandemic.
10:12am AEST
July 12, 2019
Resolved: RWE have resolved the global unavailability of the service. The service is now completely functional and traffic is not experiencing any limited availability.
3:32pm AEST
July 11, 2019
Update: RWE have resolved the global unavailability of the service. The service is still experiencing limited availability. RWE hopes to have the issue fully fixed in the coming hours.
1:12am AEST
Identified: The issue has been identified and RWE are working on fixing the issue as soon as possible.
12:07am AEST
July 10, 2019
Update: RWE are currently investigating the issue with a third party server host.
11:27pm AEST
Update: The RWE website is experiencing global unavailability. RWE is working on a fix.
10:30pm AEST
Investigating: The RWE website is experiencing issues.
10:24pm AEST
June 8, 2019
Resolved: The issue has been resolved. We thank you for your patience and apologise for any inconvenience
4:12pm AEST
Update: The GameOn Update Service is now working in a slower than usual state.
12:53pm AEST
June 7, 2019
Update: Users should begin to see the update service return to normal.
4:15pm AEST
Identified: RWE has identified the issue and are currently applying a fix.
8:35am AEST
Update: RWE are working on a resolution for this issue.
4:35am AEST
Investigating: RWE is investigating an issue pertaining to software update delivery for GameOn products.
3:45am AEST
April 29, 2019
Resolved: Users should no longer experience any service interruptions.
6:00am AEST
Update: RWE is in the process of moving web services to SSL encrypted technology. Users may experience some interruptions while these changes propagate.
12:10am AEST
April 7, 2019
Resolved: RWE has successfully restored our services and you should no longer notice any interruptions.
9:00pm AEST
Investigating: RWE are experiencing service interruptions across the entire RWE network as we move our services to new updated servers and server technology.
3:00am AEST
April 5, 2019
Resolved: Users should no longer experience any service interruptions. We apologise for any inconveniences this downtime might have caused.
8:55am AEST
April 4, 2019
Identified: Our scheduled PHP upgrade was started a little earlier than anticipated. We have identified the issue and are anticipating a 12+ hour downtime.
8:35am AEST
Investigating: RWE is aware of an issue currently affecting the RWE Network, RWE website and all RWE Services including the GameOn Launcher URI service.
6:02am AEST
March 26, 2019
Resolved: The issue has been resolved. Thank you for your patience.
11:57am AEST
Monitoring: Users should be able to utilise the service now.
11:57am AEST
Identified: RWE has identified the issue and is currently working on a fix.
11:57am AEST
Investigating: RWE is aware of an issue currently affecting the GameOn Launcher URI service.
10:35am AEST
January 13, 2019
Resolved: The issue has been resolved. Thank you for your patience.
8:24am AEST
Identified: RWE has identified the issue and is working on a fix.
7:03am AEST
Update: RWE has discovered that the issue also affects RWE logins and the authentication service.
5:52am AEST
Investigating: RWE is aware of an issue currently affecting the RWE website.
5:35am AEST